What happens if something in my home is damaged?

💡 Please read about Host Protection and our conflict resolution policies in our Terms of Service.

Because Kindred is based on reciprocity, it fosters a community with a higher level of trust & mutual respect for one another's home than a rental platform. That said, we know that accidents happen – and we are dedicated to supporting all members in the event of accidental damage.

Kindred automatically includes $100,000 in Host Protection Coverage for each trip in the event of any accidental damage. If something comes up on a trip or you find something has been damaged, we only ask that you let us know as soon as possible. Our dedicated team will work with you to make things right.

In addition to our Host Protection policy, we also require that all members have an active renters or homeowners insurance policy for additional coverage. We’re happy to share recommendations if you’re uncovered!