Members of Kindred will have access to our mobile app, which you can download on both iOS or Android devices.
To log into the app, you’ll use the email with which you applied to Kindred, entering it into the app and clicking “Login”. You’ll then receive an email to that email address with a “magic link” (screenshot below). Open that email on your mobile device, and click the link - doing so will log you into the app!
What if I’m having trouble?
- Confirm you’re using the correct email address - the one you used to register for Kindred!
- Confirm you’re on the latest version of the app - go to your device’s app store and ensure there’s no further updates
- Check your spam/junk folder
What if I’m not receiving a link?
- This means that you’re not yet a member - As a members-only platform, we cannot provide access to the app until your home has been accepted
What if I am a member, but this still won’t work?
- Try this workaround:
- On the app, enter the email you applied to Kindred with, and click on “Sign in to Kindred”.
- Open the “Sign in to Kindred” link you received in your email, and copy the link - open it in a web browser.
- Click “Copy Code” on the webpage that takes you to.
- Go back to the app and click on “Having trouble logging in?”.
- Paste the code you copied.
If the issue persists, please message your Kindred Concierge in app and we’ll assist!
Other login questions
Why isn’t my partner able to login?
At this time, the app is only able to support one email account per home. The workaround (for now) is for your partner to use your same email to log in. Once they put in your email (in the app), you will receive an email with a link that can be forwarded to them. Once they click that link (from their phone) they'll be in! We plan to support multiple authorized users per home in the future.
