Because Kindred is based on reciprocity, it fosters a community with a higher level of trust & mutual respect for one another's home than a rental platform. That said, we know that accidents happen!
Kindred automatically includes $100,000 in Host Protection Coverage for each trip in the event of any accidental damage or lost items. If something comes up on a trip or you find something has been damaged, or you confirm that an item went missing during a hosting, we ask that you let us know as soon as possible via our claims process. You can learn more about our claims process in both our Lost and Missing Items Policy and Damage Policy pages. Our dedicated team will work with you to make things right.
In addition to our Host Protection policy, we also require that all members have an active renters or homeowners insurance policy for additional coverage. We’re happy to share recommendations if you’re uncovered!
💡 Feel free to read more about Host Protection and our conflict resolution policies in our Terms of Service.
