Let’s start with the basics by adding your availability! When you add your availability on Kindred, you’re letting other members know that your home will be vacant and that you’re potentially open to hosting members for credits during that time frame.

When a guest is interested in your home, they’ll request to book it in their Kindred App. Please note: Guests can request your home up until 2 days before the start date of the trip - so we recommend preparing your home if the dates are fast approaching and you’re still interested in hosting. Otherwise, you can always update your availability directly from your “Profile” tab in the app.

You’ll know that a guest has requested to stay in your home because you’ll receive a text/email with details about the request. Both will include a link to see more details about the guest, their travel plans, and their profile.

At that point, you’ll be presented with a number of options, including:

  • Approving the stay
  • Proposing alternative dates
  • Proposing a swap instead
  • Chatting over a video call first
  • Messaging the member
  • Denying the trip

If you have any questions for the guest before approving a stay, we generally recommend choosing the option to message the member and open a chat to ask any clarifying questions. As a host, you will always have the ultimate decision as to whether or not you’d like to approve a stay to your home.

Finally, we kindly ask that you respond to any requests within 48 hours of receiving the request. That will give you time to review the request, but also leave enough time for guests to arrange other plans for their trip, if needed.