When your guest checks out in the Kindred app, we'll post a message in your trip chat: "[Guest name] has checked out." If your guest left you a note, like where they put the keys, you'll see it in the same message.
Guests can check out on the last day of their trip. Checking out in the app is optional, so if you don't see a message, your guest may simply not have used it. Feel free to ask them in your trip chat.
Your trip chat is a space for you and your guest, and our team doesn't read every message. If something needs our attention, like damage, a missing key, or a guest who hasn't left, tag @Kindred Concierge in the chat and the Concierge Team will jump in.
